11/14/2023 0 Comments Steam refunds![]() ![]() ![]() However, the money will be returned to the original buyer.Ī detailed list of all possible Steam refunds, including hardware, bundles, subscriptions, and credits can be found on the platform’s official help page. We believe that by sharing this data, we'll be able to spot problems earlier, identify areas for improvement, and to ultimately create better customer support experiences. Our on-going goal with Steam is to improve the experience of our users in all areas, including customer support. After redemption, you have the option to return the game. Steam Support Stats Updated: Aug 12:00am. Gifts: If a gift hasn’t been redeemed, it can be refunded within 14 days.In-game purchases: A Steam refund is available on purchases made in games from parent company Valve for up to 48 hours after purchase, as long as the games hasn’t been played, modified, or transferred. To get a refund on Steam, you’ll need to request a refund within 14 days of purchasing the game and have played under two hours, although Valve will still accept requests if those conditions.You can request refunds on in-game purchases or subscriptions. The court ruled that the consumer claims can only be pursued through. Any purchased game can only have two hours of playtime on it. Consumers and game developers filed class actions claiming that Valve uses its monopoly power to force game publishers to sell their games through the Steam Store and to pay Valve supra-competitive fees that illegally increase the price consumers pay. ![]() However, the additional content may not be played, modified, or transferred during this time. You need to submit the refund request within 14 days of purchase. DLC: Add-on content purchased through Steam can also be returned up to 14 days after the purchase date, provided the game hasn’t been played for more than two hours.After that, the rule for already purchased games applies. Pre-orders: If you’ve pre-ordered a game and already paid for it, you can get a refund until the game’s release date.Games and software applications: Games and software applications can be returned within 14 days from the date of purchase, provided they haven’t been played for more than two hours. ![]()
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